Frequently Asked Questions
Here are some frequently asked questions about our range:
Delivery Time?
Check- out our ready to ship section if you are looking for Next Day Delivery items.
All of our additional stock is made to order and our expert jewellery designers are able to create and deliver each piece in 2 weeks (3 weeks for more complex designs.)
We will keep you updated regularly with our order tracking and postage system.
Can we supply to your own bespoke design?
YES. We'd love to help! We can help you through the process of creating unique pieces- Whether you would like to design your own unique engagement ring, or have a fabulous idea for a signature piece- We can craft your designs to your taste.
Equally If you love your diamonds but not the stress of losing them? We can design identical replica pieces using either lab created stones or lab grown diamonds that mirrors your originals - perfect for holidays, evenings out and everyday luxury.
The glamour stays with you - the risk stays behind.
Can I order a longer or shorter chain?
Yes, please add into the comment section on your order.
Can I order alternative Ring Sizes?
Yes, please add into the comment section on your order.
Why are V Diamonds products more affordable?
We avoid using Mined Diamonds as a far more ethical, environmentally responsible and sustainable option. We specialise in Lab Created (Moissanite) and Lab- Grown Diamonds which are typically 20-60% less expensive than mined diamonds. They are chemically and optically identical to mined diamonds and pass a diamond tester.
What is the difference between Lab Diamonds and Moissanite?
Moissanite is a gemstone made from silicon carbide. It’s known for its intense sparkle and rainbow “fire,” often appearing more brilliant than a diamond. It’s also very durable, budget-friendly, and popular for its eye-catching shine.
Lab-grown diamonds are real diamonds, created in a lab instead of mined from the earth. They share the same chemical, physical, and optical properties as natural diamonds—just without the environmental impact. Their sparkle is classic and white, just like traditional diamonds.
Are they environmentally friendly?
V Diamonds range are considered more sustainable as they avoid the environmental damage caused by mining. Creating a low environmental impact.
Can you tell the difference V Diamonds stones and natural diamonds?
No - All our stones produced at V Diamonds have passed a Diamond Test.